Privacy Policy

Last updated: September 21 2026 

Smitty’s Furniture respects your privacy. This policy explains how we collect, use, and share personal information when you visit our website, contact us, or sign up for marketing updates. 
Our website is an online catalogue. You cannot complete a purchase through it. 

Information we collect 

When you complete a form or contact us, we may collect your email address, first name, last name, phone number, preferred store location, and any information you include in your message. The information requested depends on the form or reason for contacting us. 
Our website also uses Google Analytics and Meta Pixel. These tools may collect information about your visit, such as the pages you view, how you arrived at our website, your interactions with the site, and information about your browser or device. They may use cookies or similar technologies to recognize your browser. 

How we use information 

We use information you provide to respond to inquiries, connect you with your preferred store, and send information you request. If you subscribe to marketing updates, we use your contact information to send news about furniture, new products, sales, and exclusive offers. 
We use website analytics to understand how visitors use the site, review trends, and improve our website and marketing. Meta Pixel helps us measure the effectiveness of advertising and may help us show relevant Smitty’s ads to people who have visited our website. We may use Google Analytics information to measure advertising and inform or direct future marketing campaigns. 
We do not treat a product inquiry as permission to add you to our email or text marketing list unless we have the consent or other authority required by law. 

Marketing and tracking choices 

You can unsubscribe from marketing emails using the link in any marketing email or by contacting us at info@smittysfurniture.com. Unsubscribing from emails does not necessarily stop ads you may see on other websites or platforms. 
You can use your browser settings to limit or delete cookies. You can manage how Meta uses information for ads through your Facebook or Instagram ad settings. Limiting cookies or changing ad settings may not prevent all advertising; it may make the ads you see less relevant. 
If we offer marketing by text message, we will explain that choice and obtain the consent required before sending promotional texts. 

When we share information 

We use service providers to help operate our website and communications. These include Mailchimp for email marketing, Google Analytics for website measurement, and Meta Pixel for advertising measurement and related advertising purposes. Information collected through Google Analytics and Meta Pixel is shared with Google and Meta, respectively, and may be handled under their own privacy practices. 
We may also disclose information when required or permitted by law, or as part of a business transaction, subject to applicable privacy requirements. We do not sell customer contact lists. 

Processing outside Canada 

Mailchimp, Google, Meta, or other service providers may process or store information outside Canada. Information processed in another country may be accessible to authorities there under that country’s laws. Smitty’s remains responsible for personal information under its control and takes steps appropriate to the information to protect it when using service providers. 

How we protect and retain information 

We use safeguards appropriate to the information we hold to protect it against unauthorized access, use, or disclosure. 
We keep personal information only as long as needed for the purposes described in this policy or to meet applicable legal obligations. When it is no longer needed, we securely delete or dispose of it. 

Your choices and access to information 

You may ask to access or correct the personal information we hold about you. You may also withdraw consent, subject to legal or contractual limits and reasonable notice. To make a request or raise a concern, contact us below. We may need to verify your identity before responding. 

Changes to this policy 

We may update this policy as our practices change. We will post the revised version here with a new effective date and provide further notice when appropriate. 

Contact us 

Privacy Contact 

Smitty’s Furniture 
170 3rd Street 
Hanover, ON N4N 1B2 
info@smittysfurniture.com